Privacy Policy

DS Detailing LLC ("DS Detailing," "we," "us," or "our") operates the website located at www.dsdetailingny.com (the "Site") and provides mobile auto detailing services in the Buffalo, NY area. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, contact us, or use our services.

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.

We use the information we collect to:

• Schedule, confirm, and manage your detailing appointments
• Respond to your inquiries, quote requests, and messages
• Send appointment reminders, service updates, and follow-up communications
• Request reviews or feedback following completed services
• Send promotional offers and marketing communications where permitted
• Improve our website, services, and customer experience
• Measure and optimize our advertising performance, including through Meta advertising platforms
• Comply with legal obligations

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website, scheduling services, processing payments, or communicating with customers. These providers are contractually required to protect your information.
• Advertising platforms: We use Meta Pixel and similar tools to measure advertising effectiveness. This may involve sharing limited data (such as event data) with Meta Platforms, Inc. to measure ad performance and reach relevant audiences.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of DS Detailing, our customers, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Our Site uses the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. The Meta Pixel allows us to:

• Measure the effectiveness of our Facebook and Instagram advertising campaigns
• Understand actions taken on our Site after viewing our ads
• Build and reach custom audiences for advertising purposes

The Meta Pixel may collect information about your device, browser, and actions taken on our Site. This data is processed by Meta in accordance with their Data Policy, available at www.facebook.com/privacy/policy. You can manage your ad preferences through your Facebook account settings or opt out of interest-based advertising at www.aboutads.info.

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Customer records related to completed services are generally retained for a period consistent with applicable business and legal requirements.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided in Section 11.

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Our Site may contain links to third-party websites, including booking platforms and social media pages. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our Site or services after any changes constitutes your acceptance of the updated policy.