Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and DS Detailing LLC ("DS Detailing," "we," "us," or "our"), a mobile auto detailing company operating in the Buffalo, NY area. By booking a service, submitting a quote request, or using our website at www.dsdetailingny.com, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not book or use our services.

DS Detailing provides mobile auto detailing services, including but not limited to interior detailing, exterior detailing, full detail packages, add-on services, and commercial fleet detailing. All services are performed at the customer's specified location within our service area.

Service descriptions, pricing, and availability are subject to change without notice. Final pricing may vary based on vehicle size, condition, and any additional services requested or required upon arrival.

All appointments must be booked in advance through our online booking system or by contacting us directly. Bookings are confirmed upon receipt of a confirmation message from DS Detailing. We recommend booking at least 7 days in advance to ensure availability.

By booking an appointment, you confirm that:

• You are the vehicle owner or have authorization to authorize detailing services on the vehicle
• The vehicle will be available at the agreed-upon time and location
• Access to water and electricity will be available at the service location, unless otherwise agreed in writing prior to the appointment
• The service location is safe, legal, and accessible for our team and equipment

Payment is due upon completion of service unless otherwise agreed in advance. We accept cash, credit/debit cards, and other payment methods as indicated at the time of booking. Deposits, when required, are non-refundable except as otherwise stated in these Terms.

Prices listed on our website are starting prices and may be adjusted based on vehicle size, condition, or additional services required. Any pricing adjustments will be communicated to the customer prior to beginning service.

To ensure a successful service, customers are responsible for:

• Providing access to a working water source and electrical outlet at the service location, unless a waterless service has been specifically agreed upon
• Removing personal belongings, valuables, and any items that may obstruct the detailing process from the vehicle prior to the appointment
• Ensuring the vehicle is accessible and in a location that allows our team to work safely and legally
• Disclosing any known damage, pre-existing conditions, or special concerns about the vehicle prior to service

DS Detailing is not responsible for damage to items left in the vehicle during service. We recommend removing all valuables before your appointment.

We stand behind the quality of our work. If you are not satisfied with any aspect of your service, please notify us within 24 hours of service completion and we will make reasonable efforts to address your concern.

DS Detailing is not liable for:

• Pre-existing damage, scratches, stains, or defects that were present before service
• Damage resulting from pre-existing conditions not disclosed prior to service
• Items left in the vehicle during service
• Damage caused by extreme weather conditions or circumstances beyond our control

Our liability for any claim arising from services rendered is limited to the amount paid for the specific service in question.

By providing your contact information, you agree that DS Detailing may contact you by phone, text message, or email for purposes including appointment confirmations, service updates, follow-ups, review requests, and promotional offers where permitted by applicable law.

You may opt out of marketing communications at any time by contacting us directly or following the unsubscribe instructions in any marketing message.

All content on our website, including text, images, logos, and graphics, is the property of DS Detailing LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

To the fullest extent permitted by law, DS Detailing LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Erie County, New York.

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website with a revised "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Terms.

If you have questions about these Terms, please contact us: